KNORR-BREMSE TRUCKSERVİCES PRESENTS NEW DİGİTAL OFFERİNG FOR AFTERMARKET CUSTOMERS
Knorr-Bremse TruckServices, the aftermarket division of Knorr-Bremse, the global market leader for braking systems and a leading supplier of other systems for rail and commercial vehicles, is expanding its digital offering for aftermarket customers.
The new Knorr-Bremse TruckServices website provides dealerships, workshops and fleets with vital information on the company’s product portfolio, and is easy to use from any desktop or mobile device. With improved features and an intuitive layout, the new TruckServices customer portal is also highly accessible. And finally, the customer portal was recently upgraded to include a new training zone. The new modular training concept is based on two mainstays: e-learning courses (allowing users to study anytime, anywhere) and the proven and popular TruckServices live training courses. TruckServices reintroduced live training in April, at Knorr-Bremse’s Munich training center and on dealership and workshop premises.
Launched this week, the new, dedicated Knorr-Bremse TruckServices website is an important element in the company’s digital offering for aftermarket customers. By visiting truckservices.knorr-bremse.com, dealers, workshop managers and fleet managers can find valuable information on products, partner programs and fleet solutions. The website also includes useful details of well-established services such as hotlines, training courses and technical documentation. The website’s responsive design makes it easy and intuitive to navigate on all kinds of end-user devices such as laptops, tablets and smartphones – without sacrificing any functionality. And the website matches Knorr-Bremse’s new corporate design, harmonizing with the overall Group branding concept.
Redesigned Knorr-Bremse Truckservices Customer Portal
Another key element in the refreshed digital aftermarket offering is the new Knorr-Bremse TruckServices customer portal, which can be accessed at mytruckservices.knorr-bremse.com. In addition to a redesigned webshop, the new customer portal offers other new features such as an optimized search function: Customers can now filter search results and even compare different products. The webshop offers quick access to the complete TruckServices product portfolio, as well as a streamlined ordering process. It also allows customers to easily check the status of their orders or find out more about warranty claims and legacy parts. Finally, customers can access the full list of Knorr-Bremse TruckServices training courses at the click of a mouse, and registered customers can view their course bookings or book new training sessions.
